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Nottingham: 0115 718 2881

Networking Support Services

Performance Networks / Support Services

What support are you looking for?

Support that’s one step ahead

Having the right technical support in place is vital, especially if your business is dependent on WiFi for day to day operations such as running key business operations and logistics, taking payments, providing guest WiFi access or hosting conferences or events.

Looking for a support package to suit your business?

We can offer you a support package to cover all of your needs, ensuring a continuously efficient operation with no downtime.

Get in touch

“Our new WiFi service is now virtually fault-free, and customer complaints are almost non-existent. We are now able to run iPad sessions to promote our online resources and offer digital skills training – particularly to the older generation who are now increasingly using IT. Our customers can now register for WiFi in our libraries with no issues and without help from staff. We also have access to reports on usage and the service is fast and reliable. We couldn’t be any happier”.

Redbridge Libraries
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Support when you need it

We offer three types of competitively priced support packages which have been designed to suit the needs of your business.

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Flexible options

Our three cover options give you the flexibility to choose a package that will work best for you.

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Experts in our field

We have many years of experience in implementing successful network solutions for businesses across the UK.

Making the lifeblood of your business our responsibility

Having the right technical support in place is vital, especially if your business is dependent on WiFi for day to day operations such as running key business operations and logistics, taking payments, providing guest WiFi access or hosting conferences or events.

Raise a support request

Once you’ve logged an issue via phone or email, our support desk will raise a request with our engineers and will begin fault investigation straight away.

Keeping you updated

Working to ITIL best practices and strict SLAs (Service Level Agreements) we’ll keep you updated on a regular basis until we’ve resolved the problem.

We’re only happy when you’re happy

Once a ticket is raised, we’ll keep you updated regularly and will only close the ticket once you’ve confirmed that your problem is resolved.

Call us

Raise a ticket at any time night or day and our support desk will begin investigating your issue. Contact our out-of-hours customer service team by calling

+44 (0) 115 718 2883

Email us

Alternatively, raise a support request via email.

Looking for a support package to suit your business?

We can offer you a support package to cover all of your needs, ensuring a continuously efficient operation with no downtime.

Preview support packages

Let’s get connected

We’ll find the solution, performance guaranteed.
Get in touch to find out more.