Client
Her Majesty’s Land Registry (HMLR)
Sector
Public Sector / Government
Locations
12 offices nationwide: Birkenhead, Croydon, Durham, Fylde, Gloucester, Hull, Leicester, Peterborough, Plymouth, Swansea, Telford and Weymouth
Services Delivered
Wireless surveying, WiFi consultancy, Ekahau heatmapping, capacity modelling, network design
The Challenge
Her Majesty’s Land Registry (HMLR) is a UK government organisation responsible for registering land and property ownership in England and Wales, a critical national service that supports homeowners, solicitors, lenders, businesses, and public bodies.
With thousands of staff operating across a distributed network of regional offices, HMLR depends on secure, resilient and high-performing connectivity to deliver accurate, timely services.
As part of a wider modernisation programme, HMLR was looking to transition to a fully wireless office model, supporting modern devices, mobile workflows, and flexible working practices. However, previous attempts had highlighted capacity limitations, inconsistent performance, and a lack of reliable data to support large-scale network decisions.
HMLR needed a specialist partner to provide a clear, evidence-based understanding of their existing wireless environment and design a future-proof solution capable of supporting a high-density, fully wireless estate, which is why they came to us.
The Approach
HMLR asked us to deliver a comprehensive, nationwide wireless consultancy across all 12 offices.
Our role was consultative, providing expert surveying, design and technical guidance, without supplying hardware or deployment services. This ensured full neutrality and gave HMLR the freedom to evaluate future suppliers.
The project focused on:
- Identifying the root causes of previous wireless performance issues
- Understanding true capacity requirements
- Designing a consistent, scalable wireless architecture
- Providing the data needed to support procurement and tendering
What We Delivered
Nationwide Wireless Surveys
Our engineers conducted on-site Ekahau wireless surveys at all 12 locations, producing a complete picture of the real-world RF environment.
This included:
- Detailed WiFi heatmaps
- Signal strength and coverage analysis
- Roaming performance visibility
- Interference detection
- Identification of dead zones and congestion points
- Access point density and placement issues
- Capacity modelling for busy office environments
These surveys provided HMLR with an accurate, real-world view of how their networks were actually performing, not just how they were expected to perform on paper.
Capacity-Led WiFi Redesign
Using the survey data, Performance Networks produced full WiFi redesign proposals for every office, tailored to:
- Building layout and construction materials
- Occupancy levels
- Device density
- VoIP and Microsoft Teams usage
- Flexible and mobile working patterns
Each design was built around capacity-first principles, ensuring the new wireless architecture could support a fully wireless office model, which had not been achievable with previous designs.
Vendor-Neutral Consultancy
To maintain full independence, Performance Networks acted solely as a specialist consultancy partner.
We delivered:
- Ekahau survey datasets
- Optimised wireless design documentation
- Future-proof architecture recommendations
- Technical justification for design decisions
No hardware, installation or managed services were supplied, giving HMLR complete freedom when moving into procurement.
The Outcome
Our team provided HMLR with a clear, data-backed foundation for their nationwide wireless modernisation programme, removing any uncertainty and enabling confident decision-making. This included a complete set of Ekahau heatmaps and detailed survey outputs for all 12 offices, alongside Fortinet-based WiFi design proposals tailored to each building’s layout, occupancy levels and usage profiles. We also delivered clear technical evidence explaining why previous wireless approaches had struggled to scale, and introduced capacity-driven designs capable of supporting a fully wireless office model. Together, this formed a strong technical blueprint to support future tendering and implementation. Our work now underpins this next stage of their network refresh journey.
If you are looking for WiFi consultancy work with no further obligations or tie-ins, Performance Networks can help.
