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Dion Markides

Field Engineer & Wireless Professional

Dion is a field engineer at Performance Networks with over 15 years of technical experience. With a strong background covering field engineering, POS system installation, and technical support across multiple industries.

He has been part of the Performance Networks team for over 3 years, contributing to Wi-Fi projects and working with our clients across the UK, with a focus on delivering reliable and high-quality WiFi installation and support services.

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Experience & Industry Background

Dion’s career includes a decade as a POS installer and key technical support roles at OrderWise Systems and Touch Africa, where he progressed to Head of Technical Support. His hands-on experience across a multitude of environments has given him a deep understanding of troubleshooting, customer service, and systems integration, all of which underpin his role in delivering successful Wi-Fi installations.

Specialisms

While Dion works across a broad range of customer projects, he excels most in:

  • Generalised Wi-Fi installation and support
  • Technical network troubleshooting
  • Communication with on-site teams and stakeholders
  • Ensuring customer satisfaction across complex deployments

Qualifications

Dion continually invests in his technical development and holds:

  • Ruckus Accredited SmartZone Administrator
  • RSP-100 Routing & Switching Protocols
  • Ekahau ECSE Design Certification
  • CWNA (Certified Wireless Network Administrator)

He is also actively working towards obtaining CCNA (Cisco Certified Network Associate) certification to deepen his expertise in wireless networking.

Performance networks engineer carrying out a site survey

Skills & Education

Dion is known for his strong mix of technical and interpersonal skills, including:

  • Clear, confident communication
  • Effective teamwork on fast-moving projects
  • Problem-solving under pressure
  • High-quality troubleshooting and diagnostics
  • Commitment to exceptional customer service

Dion has completed a range of online technical courses and studied at Media College prior to moving into engineering and support roles.

Connect with Dion

Dion is passionate about developing his wireless networking capabilities and supporting customers with reliable, future-ready solutions. His goal is to continue growing within the Wi-Fi engineering field, gaining further certifications and contributing to large-scale, high-impact deployments.

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