Dion’s career includes a decade as a POS installer and key technical support roles at OrderWise Systems and Touch Africa, where he progressed to Head of Technical Support. His hands-on experience across a multitude of environments has given him a deep understanding of troubleshooting, customer service, and systems integration, all of which underpin his role in delivering successful Wi-Fi installations.
Specialisms
While Dion works across a broad range of customer projects, he excels most in:
- Generalised Wi-Fi installation and support
- Technical network troubleshooting
- Communication with on-site teams and stakeholders
- Ensuring customer satisfaction across complex deployments
Qualifications
Dion continually invests in his technical development and holds:
- Ruckus Accredited SmartZone Administrator
- RSP-100 Routing & Switching Protocols
- Ekahau ECSE Design Certification
- CWNA (Certified Wireless Network Administrator)
He is also actively working towards obtaining CCNA (Cisco Certified Network Associate) certification to deepen his expertise in wireless networking.