Network Audits, Troubleshooting & Fault-Finding

Diagnose Network Problems With Expert Network Troubleshooting

If your Apps are consistently slow or dropping out, it used to be simple to diagnose, with the LAN or the servers tending to be the cause. But with cloud servers and Apps, you must now ask more complex questions, taking into account the firewall, WAN, hosting servers and network. With network faults increasingly difficult to diagnose, we offer network troubleshooting guidance to rectify the issues you’re experiencing.

Fault Finding

Engineers with over 25 years experience building, configuring and fault finding business critical networks.

Performance Improvement

Whether it be performance issues or full network prioritisation for applications like VoIP or video our engineers can help.

Network Security

With Cisco qualified networks security experts, our team can work with you to create a network with enterprise grade security.

Our approach To Network Troubleshooting

Step 1

Map The Current Network Setup

If it’s not been done already, the first step in any network fault finding scenario is generally to map/document the current setup. It’s then possible to verify that all is as it should be.

This includes Access Point, Wireless controller, switch, router, server and firewall models. We would check their datasheets and resources, establishing speed & throughput ratings looking for the most likely bottleneck.

Step 2

Ask The Correct Questions

When identifying network faults, it’s essential to ask important questions, such as:

Step 3

Client Testing Tools

The first place we usually start is using free utilities that are supplied on any Windows or Linux machine.

Alternatively, it’s possible to use free open source downloads.

What Could Be Causing Network Issues?

Network issues can be caused by a range of factors, which our network fault finding service will pinpoint.

If you have a network which offers poor performance, speak to our UK-based customer support team for expert network troubleshooting advice. With over 25 years’ experience building high performance networks, we can offer expert network troubleshooting advice and guidance to help identify and rectify the issues that you’re experiencing.

Our engineers will assess your network and hardware, offering advice and solutions where applicable. We can then replace any hardware or reconfigure the network to provide you with optimum performance so that you have a fast, reliable and stable network.

Contact Us

Take a look at how we we approach various types of Wifi surveys

Wifi Surveys and Consultancy

Proud to work with

Best Western
Redbridge Council
National Health Service
British Red Cross

If you would like to see an example report, then please contact us:

Email us on or give us a call +44 (0) 115 822 1212

Our Contacts


Performance Networks Limited,
The Sir Colin Campbell Building,
Nottingham, NG7 2TU

Head Office: +44 (0) 115 822 1212
London Office: +44 (0) 207 148 1780