Network Fault-Finding & Audits
Diagnose Network Problems With Expert Network Troubleshooting
If your Apps are consistently slow or dropping out, it used to be simple to diagnose, with the LAN or the servers tending to be the cause. But with cloud servers and Apps, you must now ask more complex questions, taking into account the firewall, WAN, hosting servers and network. With network faults increasingly difficult to diagnose, we offer network troubleshooting guidance to rectify the issues you’re experiencing.
Engineers with over 25 years experience building, configuring and fault finding business critical networks.
Whether it be performance issues or full network prioritisation for applications like VoIP or video our engineers can help.
With Cisco qualified networks security experts, our team can work with you to create a network with enterprise grade security.
Our approach To Network Troubleshooting
If it’s not been done already, the first step in any network fault finding scenario is generally to map/document the current setup. It’s then possible to verify that all is as it should be.
This includes Access Point, Wireless controller, switch, router, server and firewall models. We would check their datasheets and resources, establishing speed & throughput ratings looking for the most likely bottleneck.
These client testing tools include:
The above tools should help pinpoint where the issue lies. We always document the results and test over time to build up a fuller picture.
With intermittent issues, it may be necessary to setup a monitoring station and monitor various points & applications. We may monitor using ICMP/HTTP-HTTPS/VoiP – whatever you are seeing issues with.
Common network issues could be down to:
Whatever the issue, our network experts have both the experience, along with specialist hardware and software network troubleshooting tools that will help pinpoint the cause of the issues. Our expertise and equipment cover both wired & WiFi network issues.
If you have a network which offers poor performance, speak to our UK-based customer support team for expert network troubleshooting advice. With over 25 years’ experience building high performance networks, we can offer expert network troubleshooting advice and guidance to help identify and rectify the issues that you’re experiencing.
Our engineers will assess your network and hardware, offering advice and solutions where applicable. We can then replace any hardware or reconfigure the network to provide you with optimum performance so that you have a fast, reliable and stable network.Contact Us